Head of Property Services – National Care Provider
Location: North Yorkshire Office, Hybrid working available
Salary: up to £75,000 (plus benefits and bonus)
We are working in partnership with one of the UK’s largest and most respected care home providers to appoint a strategic and operational leader to the role of Head of Property Services. This is a critical position that plays a central role in ensuring the safety, compliance, and ongoing improvement of a large and complex estate, ultimately supporting the delivery of high-quality care across a diverse portfolio of homes.
About the Role
This senior leadership role carries budgetary responsibility in excess of £20 million per annum and requires a strong and experienced professional to oversee building compliance, maintenance, capital investment, and asset management. You will lead a multi-disciplinary team and work in close collaboration with health & safety, operations, and senior stakeholders across the organisation.
The successful candidate will bring strategic insight and operational precision, ensuring that property services run efficiently, cost-effectively, and in alignment with the organisation’s values and commitment to resident wellbeing.
Key Responsibilities
Leadership & Strategy
- Provide strategic leadership to property and facilities teams, fostering a high-performance culture
- Set clear goals, monitor performance, and implement initiatives to support continuous improvement
- Build effective working relationships across departments to ensure alignment with organisational priorities
- Act as a senior point of contact for all property-related matters
Compliance & Risk Management- Ensure full compliance with statutory and regulatory requirements across all maintenance and facilities operations
- Oversee risk assessment processes and ensure appropriate audit trails are maintained
- Manage emergency response protocols and act as a key escalation point
- Collaborate with health, safety, and risk management teams to ensure consistent standards
Operational & Financial Management- Lead the management of large-scale budgets, ensuring financial efficiency and value for money
- Oversee procurement and performance of external contractors, ensuring robust service agreements and delivery standards
- Produce regular performance and compliance reports for senior stakeholders
- Review and develop systems and tools to support service delivery and operational oversight
Property & Estate Management- Oversee the strategic maintenance, development, and optimisation of a diverse property portfolio
- Support capital projects and align standards with broader organisational goals
- Ensure effective governance, policy development, and reporting practices within the property function
Candidate Profile: We are seeking an accomplished leader with a background in estates, facilities management, or a related discipline, ideally within a regulated environment. You will be confident managing large-scale operations, budgets, and teams, and bring a proactive, solutions-focused mindset.
Essential Requirements:- Degree or equivalent experience in architecture, engineering, surveying, or facilities management
- Demonstrated leadership in property or estates roles within complex organisations
- Strong working knowledge of compliance, risk management, and facilities operations
- Excellent communication, planning, and financial management skills
- Proficiency in Microsoft Office and CAFM systems
- Full UK driving license and willingness to travel
Desirable:- Postgraduate or chartered qualifications
- Healthcare or care sector experience
- Proven track record of raising compliance standards in multi-site environments
- Project management expertise
This is a rare opportunity to join an established provider in a pivotal role, driving long-term improvements that directly benefit residents and frontline colleagues. The role offers a hybrid working model, with occasional travel across the UK and participation in an out-of-hours on-call rota.
Interested? For a confidential discussion or to register your interest, please contact Ben Watkins at Gilbert Meher. All enquiries will be handled with discretion.
