Sales Manager - Luxury Retirement Living

Job Description:

We are seeking a dynamic and experienced Sales Manager to join a leading organisation that provides luxury London living for people over 65. 

As a Sales Manager, you will play a pivotal role in leading a team in guiding prospective buyers through the process of selecting their dream luxury apartment.

Job Title: Sales Manager - Luxury Retirement Living
Location: London
Salary: £65k per annum OTE £90k per annum

Key Responsibilities:

• Lead allocation
• Manage Sherpa and sales process disciplines – ‘police’ overdue activities; quality check
• Ensure reservation forms are completed correctly, signed and monies received.
• Support CAs with sales planning for prospects in the active funnel
• Collate, report and interpret key performance metrics
• Co-ordinate ‘local’ micro-events and marketing initiatives
• Manage post-reservation relationships through to exchange
• Load reservations onto AirTable
• Handover and liaison with Client Manager for sales progression
• Be the Client Advisor ‘on the bench’ to cover absences/hiring gaps

• A minimum of 5 years' successful track record in premium residential sales.
• Managing a team.
• Strong influencing and leadership skills.
• Ability to generate opportunities, build relationships, and adhere to a well-defined sales process and compliance framework.
• Strong negotiation and commercial acumen.
• Customer-centric mindset, with excellent empathy, listening skills, and needs analysis.
• Effective communication skills with the ability to engage diverse audiences.
• Proficiency in CRM systems.

• Enhanced pension scheme.
• 25 days annual leave, excluding Bank Holidays.
• Life Assurance Cover and Critical Illness Cover.
• Medical Insurance and Annual Health Assessment.
• Access to a wide range of discounts and cashback from hundreds of retailers.