Sales Progression Manager

Job Description:

Sales Progression Manager
Location: London
Salary: £60/70k per annum OTE £110k +

Are you a detail-oriented and relationship-driven professional with a passion for guiding clients through the sales journey? Do you thrive in a fast-paced environment where collaboration and problem-solving are key? If so, this Sales Progression Manager role could be the perfect opportunity for you.

About the Role

As a Sales Progression Manager, you will be responsible for converting reservations into completions, ensuring a seamless and stress-free process for buyers. You will be the main point of contact for reservees and their families, providing expert guidance and support throughout the sales journey. Working closely with both internal teams and external stakeholders, you’ll play a key role in ensuring transactions are completed efficiently and successfully.

Key Responsibilities

• Serve as the primary liaison for reservees, offering trustworthy, empathetic, and proactive support.
• Collaborate with internal teams (Sales, Legal, Finance, Client Experience, etc.) and external partners (solicitors, financial advisors, estate agents) to progress sales effectively.
• Maintain accurate records and track sales progress using CRM systems, contributing to exchange and completion forecasting.
• Ensure a smooth transition from reservation to completion, providing regular updates to the sales team and resolving any issues that may arise.

• Strong interpersonal and communication skills – ability to build trusted relationships with clients and stakeholders.
• Exceptional organisational skills with the ability to manage multiple transactions simultaneously.
• A solid understanding of residential property transactions and sales progression.
• High levels of attention to detail and problem-solving skills.
• Experience working with CRM systems.
• Ability to work both independently and collaboratively in a fast-moving environment.
• High integrity and discretion when handling sensitive client information.

• Experience in sales progression, conveyancing, or real estate.
• Knowledge of central and outer London’s property market.
• A background in retirement living or high-value property sales.