Sales Manager (Multi-site)

Job Description:

Job Title: Sales Manager – Luxury Care (Multi-Site)
Location: Covering multiple sites across London & Surrey
Salary: Circa £65k per annum with OTE of £100k per annum

Company:

Join the UK’s most prestigious and luxurious care provider, where exceptional care meets opulence. Our exclusive portfolio includes prime locations such as Notting Hill and Chelsea, with exciting new developments set to open in 2025. We redefine care standards by delivering outstanding service and an indulgent lifestyle for our esteemed residents.

Role:

Reporting to the Head of Sales, this is a multi-site, float role where you will drive occupancy and revenue growth across a portfolio of premium care homes in Central London and Surrey. You will focus on acquiring new members for day care, residential, and respite care, acting as the primary point of contact and brand ambassador for the company. This role requires flexibility, as you will work across multiple sites, providing support and expertise wherever needed.

Key Responsibilities:

• Drive sales and occupancy growth across various care homes within the portfolio.
• Ensure the upkeep and presentation of show suites at multiple locations.
• Manage the full move-in process, from initial enquiry to successful onboarding.
• Collaborate with local businesses to arrange and support networking events.
• Work closely with the marketing team to promote homes and events.
• Spend time across homes, working with membership and activity teams to enhance resident experience.
• Provide additional support to care homes across the region as required.
• Maintain a proactive approach to ongoing sales management, lead generation, and pipeline development.

• Proven experience in sales leadership, ideally within membership property, hospitality, or premium customer service sectors.
• Excellent communication, presentation, and interpersonal skills.
• Highly adaptable, flexible, and able to shift focus between locations and priorities.
• A team player with a proactive, dynamic, and collaborative approach.
• Ability to work beyond standard office hours, including occasional evenings and weekends to support events.
• Demonstrable track record of driving occupancy and revenue growth month-on-month.

• Minimum of 2 years’ experience in a sales-focused role, preferably in luxury or high-net-worth environments.
• Knowledge of the luxury care or hospitality sectors is advantageous.

• Competitive salary with tailored, performance-based bonuses.
• Opportunities for career advancement within a rapidly growing luxury care provider.
• Exposure to a prestigious, multi-site portfolio in London and Surrey.